Smeets Klus en Dakwerk
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Over
Smeets Klus en Dakwerk is a seasoned and well‑regarded roofing contractor based in Susteren, with over two decades of expertise, VCA certification and consistent 4.9‑rating on Werkspot and 9.7 score on Trustoo. Customers repeatedly praise its quality craftsmanship, clear and proactive communication, punctuality, and flexibility—often noting the ability to complete jobs quickly and even handle extra unforeseen work at no additional cost. While reviews indicate an isolated case of post‑work leaking with poor follow‑up in 2021, the overall customer experience is overwhelmingly positive, reflecting a reliable, professional, and highly competent roofing service.
Voordelen
Consistently high satisfaction regarding quality of workmanship, communication, punctuality and professionalism across multiple independent platforms (Google and Werkspot) (werkspot.nl).
Swift and transparent communication from initial contact through completion, with several reviews noting flexibility, clear updates, and even same‑day completion in some cases (werkspot.nl).
Demonstrated willingness to go the extra mile, e.g. performing additional unexpected work at no extra cost or starting early to complete tasks in one day (werkspot.nl).
Long‑standing experience (20+ years), VCA certification, and premium partner validation on Trustoo platform adds credibility and professionalism (trustoo.nl).
No clear indicators of fake reviews: reviewers have realistic names, provide context and dates span several years with varied content and specific project details (werkspot.nl).
Nadelen
One review recounts a serious issue: roof leakage within two months post‑work in 2021 and subsequent unresponsiveness from the company on follow‑up communication (trustoo.nl).
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